Terms of service

 











YACHT 2 YACHT DELIVERY SL

GENERAL CONTRACTUAL TERMS AND CONDITIONS FOR THE RENTAL OF VESSELS

 These General Contractual Terms and Conditions (“GTC”), together with the General Terms and Conditions of Use (Legal Notice) and the Special Terms and Conditions (“STC”) which may be agreed between the parties, shall regulate the relations between YACHT 2 YACHT DELIVERY, S.L. (“YACHT 2 YACHT DELIVERY”) and the users who contract the provision of the services related to the rental of vessels and others related services and  products thereto offered on the Website www.yacht2yacht.delivery  (Website”) (“Customers”). 


1. GENERAL TERMS AND CONDITIONS PRIOR TO CONTRACTING 

1.1. The use of the Website by Customers involves the unilateral adherence to and unreserved acceptance by them of the . In relation to any matters not provided for in these GTC or in the STC the Legal Notice shall be applicable. 

1.2. YACHT 2 YACHT DELIVERY may unilaterally modify, at any time, the layout and the content of these GTC without the prior consent of the Customers being necessary. However, the GTC applicable to a cer- tain transaction shall be those in force at the time of formalization thereof. 

1.3. The services may be contracted in English. 

 

2. IDENTIFICATION OF THE PARTIES 

2.1. YACHT 2 YACHT DELIVERY is a company whose principal purpose is the rental of vessels, the provision of services,  related offerings to yachting e.g. catering, products and delivery, which has its registered of tax identification number B-10779825 with email address info@yacht2yacht.delivery, telephone number +34 682 689 674. 

2.2. In order to contract the Services, Customers must identify themselves in advance by providing their personal data which are indicated in the Special Conditions, and bear the following characteristics: 

(a) In the case of an individual, he must be of legal age and with the full capacity to act. 

(b) In the case of a legal entity, the person who contracts must have sufficient powers to act in the name and on behalf of the legal entity. 

(c) In any event, he/it must have the status of final consumer, in accordance with the provisions of Royal Legislative Decree 1/2007, of November 16, enacting the Revised Law for the Protection of Consumers and Users, i.e. for the Customer’s own consumption. 

 

3. GENERAL CHARACTERISTICS OF THE SERVICES 

3.1. YACHT 2 YACHT DELIVERY offers to its Customers services of rental of vessels and other services related thereto, the content of which is indicated at any time on the Website (“Services”). 

3.2. The purpose of the Website is to inform Customers of the Services and of their contractual terms and conditions. All subsequent procedures and the final contracting between the Parties shall be conducted by electronic mail and/or face to face. The rented vessel and the specific services shall be indicated in each case in the relevant Special Terms and Conditions. 

3.3. The information inserted in the offers is merely for information purposes and does not constitute in any event a warranty in relation to the availability of the Services. Customers may check the availability of such Services by directly contacting YACHT 2 YACHT DELIVERY at the telephone number or email address which appear on the Website. 

 

4. PRICE 

4.1. The prices and the taxes of each of the Services shall be those indicated on the Website and shall be valid throughout the period in which they may be accessed by Customers. 

4.2. On the basis of the foregoing, the Price applicable in each case shall be that which is specified by the Parties in the relevant Special Terms and Conditions according to the Services contracted (“Price”). 

 

5. METHOD OF PAYMENT 

5.1. The Customer must pay the relevant amounts by bank transfer to the account which may be indicated to him in advance by YACHT 2 YACHT DELIVERY. Cash payments shall not be accepted. 

5.2. The Price must be paid by the Customer in the following installments, unless indicated otherwise in the Special Terms and Condi- tions: 

(a) 50% of the Price, as a booking fee, at the time of signature of the Contract by bank transfer. 

(b) The remaining 50% 6 weeks before boarding. 

 

6. SECURITY 

6.1. For the purposes of guaranteeing the fulfillment by the Customer of his obligations assumed vis-à-vis YACHT 2 YACHT DELIVERY, the latter may request from the Customer the data of a credit card issued by a renowned institution. In the event of a breach by the Customer of any of the above- mentioned obligations, YACHT 2 YACHT DELIVERY may obtain the relevant amounts by charging the above mentioned card. 


7. DELIVERY 

7.1. Prior to delivery, the Customer may in- spect the rented vessel with a person ap- pointed by YACHT 2 YACHT DELIVERY, so as to check that the vessel and its equipment are in perfect working order. The delivery of the vessel and the commencement of the trip constitutes acceptance by the Customer that it is in perfect working order. 

7.2. The rented vessel shall be delivered to the Customer in the port which is indicated in the Special Terms and Conditions agreed between the Parties. 

7.3. Any delay in the delivery of the rented vessel for a reason attributable to the Customer shall not involve an extension of the period for the return of the vessel. 

7.4. If meteorological circumstances require a delay in the departure of the vessel, this shall not give rise to a reduction of the agreed price nor an extension of the term of the contract. 


8. VESSEL OF A SIMILAR CATEGORY 

8.1. The vessel is leased according to its category. YACHT 2 YACHT DELIVERY may replace the rented vessel with a vessel of a similar category, if due to a prior accident or breakdown, the vessel contracted is not in optimum condition for sailing at the time en- visaged for the delivery thereof. 

8.2. However, if in the above-mentioned case, the Customer does not accept the sub- stitute vessel or YACHT 2 YACHT DELIVERY does not have such vessel at the time of delivery, YACHT 2 YACHT DELIVERY shall return to the Customer the total of the amounts paid by him, without the latter being entitled to claim further compensation fromYACHT 2 YACHT DELIVERY.


9. RETURN 

9.1. The Special Terms and Conditions agreed by the Parties shall include the date, time and place of return of the rented vessel by the Customer. 

9.2. Any delay in the return of the rented vessel not authorized in advance in writing by YACHT 2 YACHT DELIVERY, shall give rise to the obligation of the Customer to pay to YACHT 2 YACHT DELIVERY, as a penalty, double the rate applied for each day of delay, as well as any amount which YACHT 2 YACHT DELIVERY may be required to pay to third parties as a consequence of the aforementioned delay, including, for example, those arising from the delay in the subsequent delivery of the vessel to other customers. The Customer may not allege weather conditions as justification for delay in the return of the rented vessel. The penalties provided in this clause shall not limit any right which YACHT 2 YACHT DELIVERY may lawfully exercise, nor replace the indemnity for loss and damage whichYACHT 2 YACHT DELIVERY may demand from the Customer. 

9.3. At the time of the return, YACHT 2 YACHT DELIVERY shall check the rented vessel, in order to verify that it is in a good state of repair, check the equipment and the absence of breakages. The expenses necessary to restore the vessel and its equipment to its original state at the time of delivery shall be charged by YACHT 2 YACHT DELIVERY to the credit card provided by the Customer in accordance with Clause 6.1 above. If when an estimate has been obtained for the relevant repairs, the amount of such re- pairs is greater than the balance of the credit card or, for any reason, YACHT 2 YACHT DELIVERY cannot obtain the relevant amounts from this credit card, the Customer must pay toYACHT 2 YACHT DELIVERY the relevant amount within a maximum period of FIVE (5) calendar days from the request by YACHT 2 YACHT DELIVERY. 

 

10. RIGHT OF WITHDRAWAL 

10.1. The Customer may withdraw from the provision of the Services contracted up to the date envisaged for the delivery of the rented vessel. In the event of withdrawal, the following penalties shall be applied, calculated on the basis of the amount of the booking fee paid by the Customer: 

(a) Cancellations more than 90 calendar days prior to the date envisaged for the delivery of the rented vessel: 50% of the total amount of the booking fee. 

(b) Cancellations between 90 and 60 calendar days prior to the date envisaged for the delivery of the rented vessel: 70% of the total amount of the booking fee. 

(c) Cancellations less than 60 calendar days prior to the date envisaged for the delivery of the rented vessel: 100% of the total amount of the booking fee. 

10.2. The Customer must notify his withdrawal to the Customer Service Department of YACHT 2 YACHT DELIVERY at the email address info@yacht2yacht.delivery, or by telephone at +34 682 689 674. 

 

11. TERMINATION OF THE CONTRACT 

11.1. The Contract shall be terminated in the following cases: 

(a) At the time of the return of the rented vessel by the Customer to YACHT 2 YACHT DELIVERY, to the satisfaction of the latter, at the time, on the date, in the place and under the terms and conditions provided in these GTC and in the Special Terms and Conditions agreed by the Parties, without prejudice to the Parties’ obligation to fulfill any outstanding obligations. 

(b) If the Customer exercises his right of prior withdrawal in accordance with Clause 10. 

(c) In the event of a breach by the Customer of his payment obligations in the stipulated periods, in which case YACHT 2 YACHT DELIVERY may immediately terminate this Contract, notifying the Customer in writing. In this case, YACHT 2 YACHT DELIVERY shall retain the amounts already paid by the Customer, without prejudice to the right of YACHT 2 YACHT DELIVERY to exercise any rights and to file any claims which may be legally available to it, including claims for damages. 

(d) In the event of the negligent and/or reckless use by the Customer of the rented vessel, the infringement of the rules of use provided in these GTC or, where relevant, in the Special Terms and Conditions, and of the legislation in force, in which case YACHT 2 YACHT DELIVERY may immediately terminate this Contract, by notifying the Customer in writing. 

(e) At the discretion of the non-defaulting Party, due to a total or partial breach of any of the other obligations established by law or contract. In this case, if performance is still possible, the Party in bonis shall notify in writing to the other his breach and the intention of the former to terminate the Contract if the defaulting Party fails to perform correctly within three (3) days from the receipt of the notification. If such period elapses without the breach having been rectified, the notifying Party may terminate the Contract by written notification to the defaulting Party and claim from him the damages to which he may be entitled. When performance is not possi- ble, the contract shall end upon the receipt of the written notification in which the intention to terminate and the grounds for termination are stated. 

 

12. RULES OF USE BY THE CUSTOMER 

In addition to any other obligation applicable, the Customer must use the rented vessel in accordance with the following rules of use: 

12.1. The Customer undertakes to comply with the legislation of each of the countries in which he sails with the rented vessel and, in particular, the legislative provisions relating to the uses of domestic and international wa- ters, as well as the credentials, permits and/ or qualifications, personal and material nec- essary to operate ships and vessels. 

12.2. The navigation zone allowed shall be that specified in the Special Terms and Con- ditions. The Customer may not sail in a zone other than that indicated, without the prior written authorization of YACHT 2 YACHT DELIVERY. 

12.3. CATAMARAN EXPERIENCE IBIZA shall appoint the person(s) responsible for control- ling and operating the rented vessel, and the Customer may not assign the control or the operation of the vessel to a person other than those appointed. 

12.4. The Customer must use the rented vessel for his personal leisure, only with the persons indicated in the Special Terms and Conditions. The Customer and these persons may not engage in commercial or competitive sporting or racing activities. The Customer may not sublet or assign the vessel in any way nor carry out commercial or lucrative op- erations. 

12.5. The Customer undertakes to use the rented vessel with care, according to the rules of a good navigator, and with respect for the Navy and any other maritime or port authority. The Customer will be obliged to keep the rented vessel, as well as all installa- tions existing therein, in good condition. 

12.6. Any person invited by the Customer who boards the vessel must be authorized by YACHT 2 YACHT DELIVERY, the Customer being obliged to supply to YACHT 2 YACHT DELIVERY the data relating to the persons invited, if it so requests. A number of persons exceeding that authorized by YACHT 2 YACHT DELIVERY is forbidden to board the rented vessel. The Customer shall be liable to YACHT 2 YACHT DELIVERY for these persons invited and for any conduct in which they engage, the Customer being obliged to inform them of the content of the Special Terms and Conditions and of these GTC, in particular regarding the Rules of Use of the rented vessel. 

12.7. The Price shall not include, the Customer being liable for, the cost of the provi- sion of food and drinks, refueling or mooring, or extra services not requested at the time of contracting the Service such as, for example, half board, full board and fuel. 

12.8. The travel route shall be jointly de- fined by YACHT 2 YACHT DELIVERY and the Customer. The route defined may be al- tered at any time for justified meteorological reasons and force majeure. In such case, due to these reasons, prior notice nor consent by the Customer shall not be necessary. The latter may not claim any responsibility from YACHT 2 YACHT DELIVERY  due to the change of route. 

12.9. The Customer must inform YACHT 2 YACHT DELIVERY  immediately of any accident or loss or damage which has been suffered or may be suffered by the rented vessel. 

12.10. The Customer undertakes to avoid any act or behavior which may pose a risk to persons or goods. The Customer also undertakes to avoid bringing on board illegal sub- stances or any substance which may pose a risk to persons, the rented vessel or any other goods, or engaging in any kind of illegal activity. 

12.11. YACHT 2 YACHT DELIVERY is exempt from any liability for the injuries or loss and damage which the Customer may cause to third parties or to property due to the use of the rented vessel, the Customer being required to hold harmless YACHT 2 YACHT DELIVERY in relation to any direct or indirect liability arising from the use of the rented vessel by the Customer. 

12.12. By contracting the Service, the CUSTOMER unreservedly accepts each and all of these Rules of Use and understands that the breach thereof by the Customer may give rise to the obligation to compensate the possible loss and damage, as well as the termination of the contract by YACHT 2 YACHT DELIVERY, without any right to the refund of the amount paid, Clause 11.1(d) being applicable. 

 

13. COMPLAINTS AND CLAIMS 

13.1. The Customer may lodge his complaints and claims using the complaint sheet existing in the rented vessel, delivering it at the time of use of the rented vessel to the skipper of the vessel appointed by YACHT 2 YACHT DELIVERY  or the email address info@yacht2yacht.delivery, telephone number +34 682 689 674

13.2. The complaint document must be signed by the Customer and, where relevant,  by the skipper of the vessel appointed by YACHT 2 YACHT DELIVERY, and delivered to YACHT 2 YACHT DELIVERY  within a maximum period of 4 days from the end of the trip. 

4. DATA PROTECTION 

14.1. Any personal data which the Customer supplies in relation to the contracting and the provision of the Services shall be included in a file owned by YACHT 2 YACHT DELIVERY, whose data appear above, for the following purposes: 

(a) The contracting and provision of the Services under the terms and conditions provided in these GTC and in the Special Terms and Conditions agreed by the Parties. 

(b) To send to the Customer commercial information relating to the products and ser- vices of YACHT 2 YACHT DELIVERY in the sector of provision of sailing services, including by electronic means. 

14.2. The Customer consents to the possibility of the aforementioned personal data being assigned to maritime, coastal, tax and any other authority with jurisdiction over the activity engaged in by YACHT 2 YACHT DELIVERY, for the purpose of the fulfillment of the legal obligations applicable. 

14.3. By sending the data and accepting these GTC, the Customer grants his consent so thatYACHT 2 YACHT DELIVERY  may process his personal data in accordance with the purposes described. 

14.4. The Customer warrants that the data provided are true, accurate and complete, and assumes responsibility for notifying any change in such data. In this respect, the Customer assumes liability for any loss or damage, direct or indirect, which may be caused to YACHT 2 YACHT DELIVERY or other third parties as a consequence of the breach of such obligation. 

14.5. If the Customer supplies personal data belonging to third parties, the Customer warrants that he will have supplied to them the information contained herein and that he will have their consent or, in the case of minors or incapacitated persons, of their legal representatives. 

14.6. The Customer may exercise his rights of access, rectification, cancellation and opposition by writing to info@yacht2yacht.delivery, identifying his message as “DATA PROTECTION” and providing a copy of his national identity card or other identification document. 

For further information, consult the Privacy Policy

 

15. JURISDICTION AND GOVERNING LAW 

15.1.  This contract is subject to Spanish law. 

15.2.  In order to resolve any lawsuit regard- ing the interpretation or their own fo- rum, the Parties expressly submit to the jurisdiction of the Courts of Palma de Mallorca. 

 

GENERAL TERMS AND CONDITIONS FOR CATERING AND RELATED SERVICES 

1 Contractual Partner, Scope

1.1 The customer's contractual partner  is YACHT 2 YACHT DELIVERY SL 

1.2 The following general terms and conditions apply to all contracts between YACHT 2 YACHT DELIVERY SL  (hereinafter: "Y2Y") and the customer for work and services from Y2Y.

1.3 The agreements made between Y2Y and the customer result exclusively from the general terms and conditions valid at the time of the conclusion of the contract and the written offer from Y2Y to the customer. General terms and conditions of the customer do not apply. They do not apply even if Y2Y does not expressly object to their inclusion.

1.4 The contract language is English.


2 subject matter of the contract

2.1 The customer can use the online platform www.yacht2yacht.delivery operated by Y2Y (hereinafter referred to as the "platform") or by telephone on +34 682 689 674 or via e-mail to info@yacht2yacht.delivery to request catering offers, ie order food and drink deliveries (hereinafter referred to as “catering products”) as well as all related services (hereinafter collectively referred to as “catering services”) from Y2Y for events of any kind (hereinafter referred to as “events”).

2.2 The catering services include the delivery of the catering products to one or more specific locations and at one or more specific times.

2.3 As part of the provision of catering services, Y2Y provides the customer with catering accessories, such as crockery, cutlery, containers or devices for keeping food warm or for storing food (hereinafter: "Equipment") at the customer's request. Section 6 applies to this.

2.4 Y2Y also offers other services for the implementation and implementation of events. Such services are for example:

2.4.1 the provision of service staff / personnel;

2.4.2 the provision of furniture, e.g. tables, chairs, etc .;

2.4.3 the procurement and delivery of decorations, e.g. tablecloths, special serviettes or flower arrangements;

2.4.4 further services on request.

All of the services mentioned in this § 2.4 are hereinafter collectively referred to as "services".

2.5 The customer can order catering services as a one-off service 

2.6 The subject of catering products is the delivery of food and beverages. Detailed information on ingredients, allergens, additives or other food information can requested under info@yacht2yacht.delivery

 

3 conclusion of contract

3.1 An order for catering services from Y2Y by the customer on the platform comprises the following steps:

    • The customer can find out about the catering services of Y2Y on the platform without obligation. On the platform there is e.g. the possibility of putting together menus from different catering products.
    • The customer submits an offer to conclude a mixed work and service contract for catering services to Y2Y by clicking on the "Add to quote" button on the platform (hereinafter: "Offer"). 
    • Upon request, the customer will immediately receive confirmation from Y2Y by email that the request has been received.
    • Y2Y checks the customer's offer and has the following options:
    • Y2Y can accept the customer's offer in text form (e-mail is sufficient) stating the prices (hereinafter: "declaration of acceptance").
    • Y2Y can reject the customer's offer, for example if the catering services are not available in the form requested by the customer on the desired date or at the desired location;
    • In the event of a rejection, Y2Y can make the customer an alternative offer for catering services in text form (email is sufficient) stating the prices (hereinafter: "alternative offer").
    • If MYMY makes the customer an alternative offer, the customer can accept by processing a payment.  (hereinafter: "declaration of acceptance").

3.2 An order for catering services from Y2Y by the customer by telephone comprises the following steps:

    • By calling Y2Y, the customer can request an individual offer for catering services without obligation.
    • Y2Y checks the customer's request within seven days and makes the customer a concrete offer for catering services in text form, stating the prices (email is sufficient, hereinafter: "offer"). This offer can refer to an individual service or the conclusion of a framework agreement.
    • The customer can accept the offer icy processing a payment. 

3.3 The contract is concluded for an order on the platform without an alternative offer: by receipt of the declaration of acceptance from Y2Y by the customer;

    • when placing an order on the platform and submitting an alternative offer by Y2Y by receipt of the customer's declaration of acceptance by MYMY; when ordering by phone: upon receipt of the customer's declaration of acceptance by Y2Y.

3.4 After the contract has been concluded, Y2Y will send the customer a declaratory contract confirmation in text form (email is sufficient).

3.5 The presentation of the products, canapés, snacks and other services  on the platform is non-binding. The presentations in photos are only exemplary.

4 Rights and obligations of Y2Y

Y2Y provides the customer with the catering services described in the respective confirmation of acceptance in accordance with Section 3.3 of these GTC.

The place of performance is the place of delivery specified by the customer in accordance with the confirmation of acceptance in accordance with Section 3.3. The time of performance is the time specified by the customer in accordance with the confirmation of acceptance in accordance with Section 3.3. A subsequent change to the place of delivery and / or the time of delivery is only possible through an express mutual agreement between the parties in text form (e-mail is sufficient).

Y2Y uses subcontractors (hereinafter: "partners") to fulfill its obligations. Y2Y is not obliged to provide personal services. The customer hereby expressly agrees.

5 Rights and Obligations of Customers

5.1 The customer is obliged

    • 5.1.1 To provide all information about himself and the place of delivery when ordering catering services truthfully and with the necessary precision to enable smooth delivery;
    • 5.1.2 the catering products at the agreed delivery time at the agreed delivery location to receive;
    • 5.1.3 to have the equipment rented by Y2Y in accordance with § 6 ready for collection at the agreed time;
    • 5.1.4 to examine the catering services immediately after handover by Y2Y or a partner, and if deficiencies are found, notify Y2Y or the partner via email including any photos of the deficiencies. 

5.2 Before ordering, the customer is also obliged to view the list of ingredients, allergens, additives or other foodstuffs described under Section 2.6 and to check his order accordingly. If certain allergies or the like are to be taken into account when manufacturing the catering products, the customer must state this as a special request when ordering. MYMY does not guarantee that any special requests made afterwards with regard to the manufacture of the catering products can be met.

5.3 If the customer culpably violates his obligations according to §§ 5.1.1 to 5.1.3, the customer is obliged to pay Y2Y a lump sum compensation according to the price list. The customer is free to prove that no or only minor damage has occurred. The assertion of further damages by Y2Y remains unaffected.

6 Equipment

6.1 The customer can rent equipment from Y2Y or its partners as a service.

6.2 Unless otherwise agreed between the parties, the rental period is two working days from the agreed delivery time.

6.3 The customer has to treat the equipment carefully and gently. The customer is not entitled to pass the equipment on to third parties.

6.4 When the rental period expires, the customer must hand over the equipment to Y2Y or a partner, uncleaned and tidy.

6.5 In the event of damage, destruction or loss of equipment, the customer is obliged to pay Y2Y lump-sum damages according to the price list. The customer is free to prove that no or only minor damage has occurred. The assertion of further damages by Y2Y remains unaffected.

6.6 MYMY can request security for the equipment made available to the customer. Y2Y generally makes use of this right when equipment of great value is provided. In this case, Y2Y is not obliged to surrender the equipment to the customer until the security has been provided in full.

6.7 The statutory regulations also apply.

6.8 These rules apply accordingly to other items that Y2Y leaves to the customer as part of a service.

7 prices and payments

7.1 Unless otherwise stated, all prices or price information include the applicable sales tax (VAT) and any public charges that may arise.

7.2 The minimum order value is 200 euros per order.

7.3 (Price lists) The prices for catering services and common services result from the currently valid price lists. All prices are net prices and do not include statutory VAT. The currently valid price lists can be requested under info@ycht2yacht.delivery

7.4 The prices agreed between the parties when the contract was concluded in accordance with Section 3.3 apply to the agreed scope of services and delivery. Special and additional services going beyond the agreed service and scope of delivery are to be paid for separately by the customer. This applies in particular in the case of special or extra requests by the customer after the conclusion of the contract. Section 9 applies to such.

7.5 MYMY offers the customer the choice of the following payment options, whereby Y2Y expressly reserves the right to refuse the payment method selected by the customer in individual cases:

    • 8.5.1 Payments by debit card, credit card, giropay, or PayPal as part of the ordering process
    • 8.5.2 Payment in advance or on account.

7.6 In the case of payment in accordance with Section 8.5.1 during the ordering process, the following applies:

    • 8.6.1 The agreed total price is due at the time the contract is concluded.
    • 8.6.2 All payments except PayPal are processed by the third party provider Stripe Payments Europe, Limited, The One Building, 1 Grand Canal Street Lower, Dublin 2, Co. Dublin, Ireland (hereinafter: "Stripe Europe Limited"). In order to prevent and detect cases of fraud, MYMY transmits the customer's IP address to Stripe Europe Limited. The IP address is saved by Stripe Europe Limited. All data is transmitted in encrypted form. You can revoke your consent at any time with future effect using the contact details in the legal notice.
    • 8.6.3 All PayPal payments are processed by the third-party provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: "PayPal Europe Sarl"). In order to prevent and detect cases of fraud, MYMY transmits the customer's IP address to PayPal Europe Sarl. The IP address is saved by Stripe Sarl. All data is transmitted in encrypted form. You can revoke your consent at any time with effect for the future using the contact details in the imprint.
    • 8.6.4 If the scope of the order is subsequently changed in accordance with Section 9.1, Y2Y will invoice the customer for any additional amount. § 8.7.1 applies accordingly. Alternatively, Y2Y requests the additional amount via Stripe Europe Limited or PayPal Europe Sarl after the customer has given the consent.

7.7 The following applies to payment on account:

    • 8.7.1 The agreed total price is due at the time stated in the invoice.
    • 8.7.2 As a rule, the invoice is issued within 14 days of the provision of the service by Y2Y

7.8 Y2Y is entitled, regardless of the payment method chosen by the customer, to request a down payment of the total price after the conclusion of the contract. The amount of the deposit is at the discretion of MYMY and depends, among other things, on the catering services selected and the volume of the order. For orders over € 3,000, Y2Y can make a deposit of up to 100% of the total price. If the customer has chosen to pay on account, Y2Y will, in deviation from § 8.7.2, provide the customer with an invoice on account to which § 8.7.1 applies. Y2Y reserves the right to provide catering services only after the required down payment has been made.

7.9 The customer is only entitled to offset claims from Y2Y if the claim against Y2Y is undisputed or has been legally established. This does not exclude the possibility of any overpaid amounts being returned due to the right to enrichment.

7.10 The customer is only entitled to assert rights of retention if these are based on the same contractual relationship.

8 Changes, Cancellations

8.1 After the order has been placed, changes to the order by the customer are only possible by means of an agreement in text form. The changes must be approved in writing by Y2Y.


8.2 The following changes are generally possible without the customer being entitled to a change:

- Changes in the volume of the selected catering products amounting to +/- 5% of the originally ordered volume

- Change in food selection.

8.3 After the order has been placed, free cancellations by the customer are only possible in accordance with the following deadlines, which are staggered according to the total price of the order, before the respective service date. If the customer complies with the cancellation deadlines, Y2Y waives its statutory right to compensation:

- Total price of the order up to €2,000 including VAT - up to 7 days before the agreed time of performance

- Total price of the order up to €10,000 including VAT - up to 3 weeks before the agreed time of performance

- If the total price of the order is over €10,000 including VAT – up to 8 weeks before the agreed time of performance or by individual written agreement

8.4 If several consecutive, related orders are placed for the same event, the order value relevant for cancellations results from the total sum of all orders.

9  Liability

9.1 Y2Y is fully liable for breaches of duty by Y2Y or its representatives or vicarious agents that are based on intent or gross negligence. If an essential contractual obligation - i.e. an obligation, the fulfillment of which enables the proper execution of the contract in the first place and compliance with which the customer can regularly rely - is simply negligently breached, the liability of Y2Y is limited to the damage that is foreseeable and typical for the contract when the contract was concluded. Otherwise, Y2Ys liability - also for vicarious agents and vicarious agents - is excluded.

9.2 The exclusions and limitations of liability provided in Section 8.1 do not apply in the event of injury to life, body or health or for fraudulently concealed defects. Liability under the Product Liability Act remains unaffected.

9.3 Y2Y is particularly not liable for damage resulting from the use of customer data that the customer has provided incorrectly, or incompletely and / or not in good time. This does not apply if the data was originally transmitted correctly, completely and on time by the customer.

10 Miscellaneous, final provisions

10.1 If these terms and conditions require the submission of a declaration in text form, an email is sufficient.

10.2 Should individual provisions of these terms and conditions be or become wholly or partially ineffective or unenforceable, this shall not affect the validity of the remaining provisions. In place of the ineffective provision, that effective provision is deemed to be agreed which comes closest to the economic sense and purpose of the ineffective provision.

10.3 These terms and conditions as well as the contracts concluded on the basis of these terms and conditions are subject to the law of the Federal Republic of Germany, excluding the UN sales law.

10.4 If the customer is an entrepreneur or a legal person, the place of jurisdiction for all disputes resulting from these terms and conditions as well as from the contracts concluded on the basis of these terms and conditions is Berlin.

11 data protection

11.1 MYMY collects and stores the customer's data necessary for business transactions. When processing the customer's personal data, we observe the statutory provisions. Further details can be found in the privacy policy available on the website.

12.2 On request, the customer receives information about the personal data stored by MYMY at any tim